Ace USA Rental Terms for travel between 01-Jan-2007 and 31-Dec-2019
The terms and conditions for this period are currently unavailable. If your travel dates fall within these terms, please contact us as new terms may apply which affect the cost of your rental.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
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Aberdeen Airport depot
Address: 4430 East Hwy 12
, Aberdeen
, SD
, US
Back to the top Augusta Airport depot
Address: 1630 Aviation Way
, In Terminal
, Augusta
, GA
, US
Back to the top Austin Airport depot
Address: In Terminal
, 3600 Presidential Boulevard
, Austin
, TX
, US
Back to the top Chicago O'Hare Airport depot
Address: 2985 Mannheim Rd
, Des Plaines
, IL
, US
Back to the top Dallas Love Field Airport depot
Address: 6316 Denton Dr
, Dallas
, TX
, US
Back to the top Fort Lauderdale Hollywood Airport depot
Address: 2125 S. Federal Highway (US1)
, Ft. Lauderdale
, FL
, US
Back to the top Greensboro Airport depot
Address: 3828 High Point Road
, Greensboro
, NC
, US
Back to the top Gulfport Airport depot
Address: 9435 Highway 49
, Inside Airport Quality Inn
, Gulfport
, MS
, US
Back to the top Indianapolis Airport depot
Address: 5773 W Washington Street
, Indianapolis
, IN
, US
Back to the top Kansas City Airport depot
Address: 1 Nassau Circle
, Kansas City
, MO
, US
Back to the top Las Vegas McCarran Airport depot
Address: McCarran Car Rental Center
, Las Vegas
, NV
, US
Back to the top Miami Airport depot
Address: In Terminal
, 3900 NW 25th Street Suite 409
, Miami
, FL
, US
Back to the top Milwaukee Airport depot
Address: 2727 E Layton Avenue
, Cudahy
, WI
, US
Back to the top Minneapolis Saint Paul Airport depot
Address: In Terminal
, 1400 E 78th St
, Richfield
, MN
, US
Back to the top New Castle Airport depot
Address: 103 N Dupont Hwy
, New Castle
, DE
, US
Back to the top Orlando International Airport depot
Address: 7948 Narcoossee Road
, Orlando
, FL
, US
Back to the top Philip Billard Airport depot
Address: 3124 SW Topeka Blvd
, Topeka
, KS
, US
Back to the top Presque Isle Airport depot
Address: In Terminal
, 650 Airport Drive
, Presque Isle
, ME
, US
Back to the top Salt Lake City Airport depot
Address: 2740 W California Ave #2
, Salt Lake City
, UT
, US
Back to the top San Diego Airport depot
Address: 2367 India Street
, San Diego
, CA
, US
Back to the top Tampa Airport depot
Address: 5105 West Cypress Street
, Tampa
, FL
, US
Back to the top Topeka Airport depot
Address: 3124 SW Topeka Blvd
, Topeka
, KS
, US
Back to the top West Lafayette Airport depot
Address: 840 Sagamore Pkwy.N.
, Lafayette
, IN
, US
Back to the top West Palm Beach Airport depot
Address: 2307 South Dixie Highway
, West Palm Beach
, FL
, US
Back to the top Wilmington Airport depot
Address: 4124 Market Street
, Wilmington
, NC
, US
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